Hybrid Workplace: How to design, goals, tools and measure?

27 Jul 2022

A hybrid workplace is one in which some employees work in the office while others work remotely

Modern tools like video conferencing, online meetings, document sharing, and a suite of collaboration software make it possible for geographically separate teams to work together and perform well.

So, how do you go about designing a hybrid workplace?

Identifying the objectives, listing the important success elements, and analyzing the significant hurdles are the first steps in designing a hybrid workplace model.

A clear roadmap is required when building a new hybrid workplace model that has the ability to transform the face of the office. Also, there must be clear metrics to measure the success of your hybrid workplace.   

What should your primary goals be when designing a hybrid workplace?

When planning a major transition, it is easy to lose sight of the goal. Keeping the following points in mind will help you stay on track:

1. Consider staff health and safety

Remember what motivated you to make this change? It may be tempting to disregard a few safety issues to accommodate a few more individuals.

However, a hasty judgment may endanger the health and safety of others. So, limit the number of people who can be at the workplace at any given moment.

2. Balance flexibility and security

It is all about achieving the correct balance in hybrid workplaces. When you set out to create a flexible workplace by allowing people to work remotely, the security threats to your system multiply.

As a result, ensure that you use better security and privacy infrastructure throughout the planning stage.

3. Drive technology adoption

A huge majority of workspace and HR managers would say that shortlisting and shopping for productivity technologies is easier than driving their adoption.

One of the conditions for transforming into a hybrid workplace is having the appropriate IT implementation and training professionals on hand.

What is the point of investing in technology that will sit in the garage unused?

How to Design a Hybrid Workplace

What are the tools required when designing a hybrid workplace?

A hybrid workplace solution seeks to provide a common platform between on-premise and remote work. This platform is made up of three sets of tools:

a. Collaboration Software

Collaboration solutions aim to boost productivity by providing capabilities like file sharing and management, email and calendaring, integration with task tracking applications, and a chat-based interface. 

b. Communication Tools

Although collaboration technologies include communication functions, solutions such as Zoom and Google Meets are gaining popularity.

One reason for their success might be the high quality of their products; another could be their vast user base, which draws additional consumers. Apart from regular team meetings, these serve many objectives, such as recruiting, onboarding, and employee engagement. 

c. Automation Tools

Automation tools, in contrast to the other two, are more concerned with developing a hybrid workplace. Extensive planning would be required for hybrid workplaces to succeed.

With automated planning and implementation, everything from the layout to scheduling staff, reserving meeting rooms, and putting people at a social distance would work better.

How to Design a Hybrid Workplace

How do you measure the success of your hybrid workplace?

Every transformation exercise begins with a goal. Assess success in relation to those goals. The procedure for measuring the performance of your hybrid workplace model is as follows: 

1. Determine a baseline against which to assess performance

If your goal is to increase productivity, reduce missed opportunities, or lower the costs of human error that come with working from home, you should figure out how things are now.

This will serve as a baseline to compare your performance after you kickstart a hybrid workplace. 

2. Create KPIs

The digital revolution KPIs are effective in hybrid workplaces. These might include technology costs per employee, workplace technology costs, and technology use rates.

Human resource management can add another layer to your KPIs, such as the number of employees who leave and how happy they are at work.

3. Include qualitative insights

Numbers alone do not allow us to completely understand the whole picture as we endure significant change. Including behavioural insights and anecdotal evidence can be beneficial in the long run.  

In Closing

An effective hybrid workplace solution prioritizes IT goals and a great employee experience. Providing both encourages company adaptability, which fosters long-term business continuity. 

System flexibility and security, cash flow, training programs, and figuring out how to measure success will all help create a digital workplace that works well.