Ricoh Way
Ricoh Way is our essential guide to each daily activity and management decision.
Founding Principles
The Spirit of Three Loves , by Kiyoshi Ichimura, founder.
“Love your neighbor”
“Love your country”
“Love your work”
Kiyoshi Ichimura formulated the Ricoh Group’s Founding Principles in 1946. They inform how we do business, encouraging us to constantly improve and contribute to the wellbeing of all stakeholders, including our families, customers, and society at large.
Mission, Vision, and Values
Mission & Vision
- At Ricoh, we empower individuals to find Fulfillment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realise a sustainable future.
Values
- CUSTOMER-CENTRICAct from the customer's perspective
- PASSIONApproach everything positively and purposefully
- GEMBALearn and improve from the facts
- INNOVATIONBreak with the status quo to create value without limits
- TEAMWORKRespect all stakeholders and co-create value
- WINNING SPIRITSucceed by embracing challenges through courage and agility
- ETHICS AND INTEGRITYAct with honesty and accountability
- IT servicesWith many years of experience delivering solutions to Malaysian organisations, no one understands IT services like we do. Read more
- Communication servicesConnect and collaborate with our suite of visual communication tools. Read more
- Managed print servicesMPS is a specialist approach that transforms how you manage information to increase productivity, unlock the value in your information and reduce costs. Read more
- Application and business process servicesMove from existing systems and processes to automated business applications, innovative technologies and the processes. Read more
- Production print servicesOur digital production printers, backed by industry experts, deliver value across corporate, commercial and publishing sectors. Read more
News & Events
Keep up to date
- 31OctRicoh perovskite solar cells installed on Japan Aerospace Exploration Agency cargo transfer spacecraft1 HTV-X1 
- 17OctRicoh recognised among Forbes’ World’s Best Employers 2025 
- 19SepRicoh named in TIME World's Best Companies of 2025 for employee engagement, growth and sustainability 
- 19AugRicoh Asia Pacific and Microsoft Collaborate to Empower a Future-Ready Workforce Through AI