Ricoh Way is our essential guide to each daily activity and management decision.
Kiyoshi Ichimura formulated the Ricoh Group’s Founding Principles in 1946. They inform how we do business, encouraging us to constantly improve and contribute to the wellbeing of all stakeholders, including our families, customers, and society at large.
Mission, Vision, and Values
- We are committed to providing excellence to improve the quality of living and to drive sustainability.
- To be the most trusted global company.
CUSTOMER-CENTRICAct from the customer's perspective
PASSIONApproach everything positively and purposefully
GEMBALearn and improve from the facts
INNOVATIONBreak with the status quo to create value without limits
TEAMWORKRespect all stakeholders and co-create value
WINNING SPIRITSucceed by embracing challenges through courage and agility
ETHICS AND INTEGRITYAct with honesty and accountability
With many years of experience delivering solutions to Malaysian organisations, no one understands IT services like we do.Read more
Connect and collaborate with our suite of visual communication tools.Read more
Managed print services
MPS is a specialist approach that transforms how you manage information to increase productivity, unlock the value in your information and reduce costs.Read more
Application and business process services
Move from existing systems and processes to automated business applications, innovative technologies and the processes.Read more
Production print services
Our digital production printers, backed by industry experts, deliver value across corporate, commercial and publishing sectors.Read more
News & Events
Keep up to date
Update: Statement regarding the Novel coronavirus (COVID-19)
Update: Printer Security Program issued to address potential vulnerabilities in some of Ricoh’s printer/PC fax drivers
Ricoh named a worldwide leader in high-speed inkjet in new IDC MarketScape report
Ricoh Consistently Awarded Highest Gold Rating in EcoVadis Global Supplier Survey Since 2014