Ricoh Way

Ricoh Way is our essential guide to each daily activity and management decision.

Founding Principles

The Spirit of Three Loves , by Kiyoshi Ichimura, founder.

“Love your neighbor”
“Love your country”
“Love your work”

Kiyoshi Ichimura formulated the Ricoh Group’s Founding Principles in 1946. They inform how we do business, encouraging us to constantly improve and contribute to the wellbeing of all stakeholders, including our families, customers, and society at large.

Mission, Vision, and Values

Mission

We are committed to providing excellence to improve the quality of living and to drive sustainability.

Vision

To be the most trusted global company.

Values

CUSTOMER-CENTRIC
Act from the customer's perspective
PASSION
Approach everything positively and purposefully
GEMBA
Learn and improve from the facts
INNOVATION
Break with the status quo to create value without limits
TEAMWORK
Respect all stakeholders and co-create value
WINNING SPIRIT
Succeed by embracing challenges through courage and agility
ETHICS AND INTEGRITY
Act with honesty and accountability

IT services
With many years of experience delivering solutions to Malaysian organisations, no one understands IT services like we do.
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Communication services
Connect and collaborate with our suite of visual communication tools.
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Managed print services
MPS is a specialist approach that transforms how you manage information to increase productivity, unlock the value in your information and reduce costs.
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Application and business process services
Move from existing systems and processes to automated business applications, innovative technologies and the processes.
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Production print services
Our digital production printers, backed by industry experts, deliver value across corporate, commercial and publishing sectors.
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