Digital Workplace Solution: The Office of the Future

08 Nov 2021

The workspace is no longer just a physical station that employees occupy during normal office hours. The line between the physical workspace and the area where work happens has become increasingly blurred in today's always-connected, instant-access world.

Employees are connecting and cooperating in new ways as the line between business and personal life blurs and the office becomes genuinely digital.

The traditional workspace, as we know it, has always been changing, and we've discovered better ways to communicate, collaborate, and connect.

This change, however, has accelerated in recent times due to an increase in available information, new technology, and a demand for speed and efficiency. These factors are altering the workspace—and redefining employees' expectations.

Rethinking the workspace

There are several advantages to rethinking the conventional workspace, and most businesses already have the elements required for a digital workspace in place.

A flexible workspace that allows workers to work from home and at the corporate office boosts employee productivity, contentment, and retention.

It also makes it easier to attract talent since more individuals want the independence that a digital office provides. Many people would choose a lower-paying job if they could work from home.

A digital workspace solution might be the answer to meeting the changing requirements of employees.

Tips for deploying a digital workplace

  1. Ensure senior ownership

    Maintaining a digital workspace is not the same as managing an intranet. Intranet and portal projects have traditionally brought together IT, communications, brand teams, and senior management. A digital workspace can also present the same opportunity.

    However, digital workspace programs should also include appropriate stakeholder management tactics, such as the requirement to develop clarity about what is expected of different positions and the amount of participation necessary with various stakeholders.

    This can only be assured at the senior and most strategic levels of the organization.

  2. Build strategic alignment

    When these two elements — people and tools — function together strategically and thoughtfully, they shape the employee experience as a whole. Aligning this with your company's goal, values, and general direction forms the basis of your corporate culture and fosters employee engagement.

    As a result, before deploying a digital workspace solution, ensure that your digital workspace approach is in sync with your overall business direction and strategy.

  3. Think holistically

    Instead of merely integrating individual technologies, consider a holistic digital workspace. You will be able to improve the workforce's mobility, flexibility, and productivity by implementing a holistic transition in the way end-user services are delivered by IT, which will unavoidably promote innovation.

    This all-encompassing strategy will also give a better knowledge of how to empower employees to work from anywhere, at any time, and on any device without compromising security.

  4. Understand culture

    It's no secret that the culture of a company influences how its workers work and act. People and culture are at the heart of organizational performance, and they typically determine a company's success or failure.

    This implies that your company's culture will influence how and to what degree your workers use the digital workspace to collaborate, connect, and communicate. It is essential to comprehend and support the current corporate culture.

    When implementing a digital workspace solution, don't attempt to force anything that isn't part of the company's culture.

  5. Deliver business value

    You will be best served if you create a plan that will provide value to your company and customers.

    Instead of focusing on new technology to incorporate into your digital workspace, determine whether they provide any value to your company. Rather than focusing on technological implementation, prioritize creating business value.

  6. Research technologies

    With so many digital workspace tools and services accessible today, firms must carefully consider tool curation to maintain employee productivity and working experience.

    Employees will wind up with a toolbox that is more confusing than beneficial if employers do not take care to differentiate what is faddish from what is effective.

    It is also a busy market with significant innovations and improvements. Before introducing new technology into your firm, be certain that it is up to date.

  7. Make it easy

    A digital workspace should aid in cutting through the clutter. It should enable and empower employees to work successfully from anywhere while better understanding all of the tools, content, information, and systems at their disposal.

    A digital workspace solution should improve the visibility of remote teams and make their jobs easier and more engaging rather than complicated.

  8. Involve risk, compliance, and legal

    Challenges are common in every organization; thus, while implementing your digital workspace, you should develop a governance architecture that promotes connection and collaboration while facilitating compliance and minimizing tasks.

    Don't ignore risk mitigation, compliance, and legal backing, or you'll pay the price.


A digital workspace solution supports creativity, productivity, and development by utilizing the opportunities provided by technology. It breaks down communication barriers and has the potential to effect meaningful cultural transformation.

Most importantly, it ensures that a company is moving in the right direction towards a new digital era.