What are Managed IT Services?

27 Dec 2021

Managed IT services allow businesses to outsource IT responsibilities to a vendor on a contract or subscription basis. These services can be used to alleviate the workload of in-house teams, augment teams who are unable to fulfil IT demand or replace in-house teams.

Managed service providers (MSPs) come into play here. MSPs can be important in ensuring that IT activities are covered 24 hours a day, seven days a week, and can add specialist knowledge or skills that would not otherwise be accessible.

They support businesses in offloading a significant portion of the day-to-day maintenance and management of infrastructure and digital services.

Examples of managed IT services include:

How Can These Managed IT Services Help Your Business?

  1. Managed IT Desktop Services

    RICOH's Managed IT Desktop Services relieve your IT teams of the load of servicing your company's end-users, allowing them to focus on the business.

    We monitor your desktops continuously, do preventative maintenance, and manage security incidents and alerts. Remote desktop support, cloud services, end-user support site, and real-time and historical information on the health of your desktop environment are all part of the service.

  2. Managed Print Services

    Managed print service solutions can be customised to your company's specific requirements. It is a comprehensive print solution that keeps your IT personnel focused on priorities, lowers print expenses, boosts productivity, and improves the overall effectiveness of your print environment.

    If you want high-quality document production but printing is not your primary business, RICOH's managed print services (MPS) offer personalised solutions, tailoring solutions to your business model and fostering continuous improvement to help you attain and sustain your business objectives.

  3. Managed Document Services

    You can get insight and control over your whole document and print environment with RICOH's Managed Document Services (MDS). This extends well beyond lowering printing and paper use.

    Managed print services and managed document services, like your business, are always developing to help organizations handle today's and tomorrow's information challenges.

    By using the numerous advantages of managed document services, your company will be able to cut expenses, boost information security, free up time, and avoid the headache of chasing down information.

  4. Managed Security Services

    More businesses are turning to managed security services to gain security expertise while reducing the strain of their in-house security team.

    RICOH provides a wide range of security services, from comprehensive outsourcing of security programs to specialized services that focus on a single component of company security (such as threat monitoring, data protection, management of network security tools, regulatory compliance, or incident response and forensics).

    Outsourcing security allows firms to save money by reducing the need to retain a fully staffed, full-time, on-site IT security department.

  5. Managed Network Support

    The Managed network services provided by RICOH span from fundamental network access and transport services such as classic leased WAN and LAN lines to newer software-defined WAN (SD-WAN) connections and virtual network services.

    Aside from network access and transport services, a wide range of managed services are provided, including WAN optimization, unified messaging, network management, managed security firewalls, and virtual private networks (VPNs).

    Companies can use our managed network support to free up their existing IT employees to focus on other duties. This improves operational efficiency since MSPs can monitor and troubleshoot required services.

    We are able to avoid IT problems from impacting corporate operations because we adopt a proactive network management approach.

All In All

Managed IT services are a fantastic alternative for companies that want to grow but lack the resources to manage the necessary infrastructure, or who simply want to focus on improving company strategy rather than battling fires in their systems.

Managed IT service providers, such as RICOH, can help you decrease in-house expenses, boost IT efficiency, and improve uptime management. By implementing data protection and privacy standards, we also assure compliance with national and international regulatory authorities.