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    Managed IT Desktop Services

    IT Service Management for customers in the area of Desktop Management

    Seeking for a Professional IT Service Support and delivery, that your company can rely on?

    • Do you want your IT internal staff to focus on their core competencies rather than IT challenges?
    • Do you want to maintain control of Business-Critical Systems?


    • Timely support with SLA
    • Keeps operations uninterrupted with increased efficiency and productivity
    • Remote diagnosis and remediation, faster response time
    • Value added services to streamline operations
    • Reduce TCO and lower operational costs
    • Flexible plan
    Request a consultation

    Support packages

    Choose from three levels of Managed IT Desktop Services packages

    Response Time4 hours2 hours1 hour

    Helpdesk Service via Call Centre
    (8:30am - 5:15pm)

    Remote Support
    (8:30am - 5:15pm)
    Ticket ManagementYesYesYes
    Endpoint Security (Antivirus) SoftwareYesYesYes
    Desktop OS UpdateYesYesYes
    Monthly ReportYesYesYes
    Policy ManagementYesYesYes
    Remote Proactive Computer OptimisationNilYesYes
    On-Site ServiceNil4 times per year10 times per year
    Software AuditNilNilYes
    Inventory ManagementNilNilYes
    Remote Assist Data Backup and RecoveryNilNilYes