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Managed IT Desktop Services

IT Service Management for customers in the area of Desktop Management

Seeking for a Professional IT Service Support and delivery, that your company can rely on?

  • Do you want your IT internal staff to focus on their core competencies rather than IT challenges?
  • Do you want to maintain control of Business-Critical Systems?


  • Timely support with SLA
  • Keeps operations uninterrupted with increased efficiency and productivity
  • Remote diagnosis and remediation, faster response time
  • Value added services to streamline operations
  • Reduce TCO and lower operational costs
  • Flexible plan
Request a consultation

Support packages

Choose from three levels of Managed IT Desktop Services packages

Response Time 4 hours 2 hours 1 hour

Helpdesk Service via Call Centre
(8:30am - 5:15pm)

Yes Yes Yes
Remote Support
(8:30am - 5:15pm)
Yes Yes Yes
Ticket Management Yes Yes Yes
Endpoint Security (Antivirus) Software Yes Yes Yes
Desktop OS Update Yes Yes Yes
Monthly Report Yes Yes Yes
Policy Management Yes Yes Yes
Remote Proactive Computer Optimisation Nil Yes Yes
On-Site Service Nil 4 times per year 10 times per year
Software Audit Nil Nil Yes
Inventory Management Nil Nil Yes
Remote Assist Data Backup and Recovery Nil Nil Yes