Managed IT Services: What Are the Benefits and Advantages?

by Ricoh Malaysia05 Oct 2021

It doesn't matter if you're an experienced IT specialist or a business executive, managed IT services can make your work simpler so you can focus on the things that matter most.

The commitment, industry knowledge, and the skill of a full IT department that focuses on the delivery of your core business are among the managed IT benefits.

The benefits of managed desktop services allow you to focus on growing your company's core strengths, while a managed services provider can assist you with the day-to-day operations of more time-consuming and complicated initiatives such as:

Ultimately, by providing you with the benefits of managed services, managed services providers (MSPs) such as Ricoh improve your company's efficiency and competitiveness.

Here are some of the advantages and benefits of adopting managed IT services in your organization.

  1. Predictable low cost

    Your expenditures are neatly packed into a predetermined sum paid on a yearly or monthly basis with managed services. An in-house IT staff, on the other hand, comes with a slew of additional, often unanticipated costs that can quickly deplete your budget.

    Networks have a lot of equipment that has to be maintained, repaired, or replaced from time to time. As part of the contract, MSPs provide maintenance and repairs, so a fix that might cost you thousands of Ringgit out of pocket is covered by the provider.

  2. Scalability

    The cost of keeping an in-house IT team is significant, which is why you frequently encounter teams that are understaffed, overworked, and unable to complete all tasks owing to a lack of time and resources. That doesn't work, and it certainly doesn't work while you're trying to grow your business.

    It costs thousands of Ringgit to train even one extra person for your IT department, and there's no assurance that they'll stay with the company. A managed IT service provider in Malaysia will cover the expense of training, and you won't have to worry about your IT staff leaving.

  3. Downtime is kept to a minimum

    Equipment failures are the most common cause of downtime. Servers and PCs both have the potential to fail. Electrical outages and cyber-attacks are also possible.

    These problems are frequently managed by installing redundant equipment, which allows systems to transition to a backup in the event of a breakdown.

    Reduced downtime is a multi-faceted undertaking that an in-house team may lack the capacity or skills to adequately handle. By eliminating downtime in the first place, managed services can reduce the expenses associated with it.

  4. Data compliance

    Your company's data is governed by a slew of rules aimed at keeping it safe. Your team must go through hundreds of current rules and standards to determine which ones apply to your business.

    They also have to make sure that all of the appropriate rules are followed to the letter while going about their daily tasks.

    You don't have to worry about data security regulations because a managed services provider handles the complexities of compliance and auditing.

    They can also generate reports and conduct audits to ensure that your company is complying with all regulations. In the long term, this can save your in-house staff hundreds of hours.

  5. Support is available 24/7

    Remote monitoring technology is used by managed IT services in Malaysia to keep a watch on your systems 24 hours a day. Any problems that arise can be addressed before they have a significant impact on your organization, thanks to real-time alerts.

    It's easy for a network problem to occur during off-hours if there isn't regular monitoring. It may take some time for someone to notice if a system goes down in the middle of the night.

    The problem may not be found until the next day after severe damage has already occurred. Remote monitoring enables your MSP to take immediate corrective action as soon as a warning is received.

  6. New technology

    One of the most significant costs in IT is technology. There's always a new piece of equipment to buy, and it might be difficult to figure out which ones are best for your company.

    Nothing is more frustrating than investing in new network equipment only to discover that it doesn't fulfil your demands — or that your staff doesn't know how to use it properly.

    One of the biggest advantages of adopting managed services is that you always have access to the most up-to-date technology. You'll never have to worry about your systems becoming obsolete or making a bad investment. Upgrades to your system are included in your MSP cost.

  7. A preventive approach

    When something breaks in your system, you would have to fix it. However, when it comes to networks and data, the expense of maintenance can quickly eat into your company's budget.

    The cost of a security breach can range from millions to billions of ringgit, depending on the size of your company.

    Rather than calling in specialists after a crisis, it's better to adopt a proactive approach by collaborating with a managed services provider.

    They keep an eye on your systems for faults and can intervene before they become full-fledged disasters. One of the most convincing reasons for using managed services is the cost savings.

The bottom line

Small and medium-sized enterprises can boost their competitiveness by using managed IT services in Malaysia. They provide you access to the same high-quality equipment, expertise, and support that you'd find in much larger organizations.

Overall, managed services make it easier for you to expand, upgrade, and implement cutting-edge technology.