Infrastructure management
IT downtime is costly and disruptive to an organisation. A delay in resolving an issue can bring your business to a standstill.
Managing availability and performance of IT infrastructure – systems and voice environments – is critical. As well as the financial costs, downtime can impact employee engagement, supplier confidence and customer satisfaction.Our infrastructure management uses industry leading tools to deliver 24/7 expertise for fast fault resolution, high level visibility, incident prevention and issues management
Supported IT infrastructure
Ricoh IT infrastructure management covers server, storage and voice environments. We provide two levels of support to match your service and budget requirements, delivered at a predictable monthly rate.
Essential Management
Is a comprehensive monitoring and management service for organisations looking for extra support with their IT infrastructure management, within standard business hours.
Premium Management
Provides the highest level of service and proactive management, designed to optimise performance and availability of critical corporate IT systems, with 24x7 support for Priority 1 issues.
Request a consultationFeatures and business benefits
- IT expertise available 24/7 for fast fault resolution
- High level visibility
- Reduce risk of security breaches or downtime
- Reduce costs through trend analysis for growth and upgrade planning
- Incident prevention and issues management through detailed performance monitoring and management of patches and security updates
- Increase ROI by optimising IT performance
- Reduce carrier hassles with Ricoh as a single point of contact
News & Events
Keep up to date
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21 Jul
Notice on Microsoft Windows Print Spooler Vulnerability
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29 Apr
RICOH Pro™ C7200sx Series’ performance consistency helps achieve BLI PRO Award recognition
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23 Mar
Ricoh awarded Gold rating by EcoVadis for its sustainability practices
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15 Feb
Ricoh awarded Silver Class recognition in sustainability ratings by S&P Global