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Service desk
Connecting you with responsive and competent analysts to diagnose your issue quickly and prevent future problems before they happen.
We see your issue as a learning opportunity – we solve the immediate problem and determine the root cause to build stronger, more capable systems. Flexible solutions
Our service desk solutions are flexible, allowing you to decide which issues you want to manage in-house and which ones you need some expert help for.
Broad proactive expertise
Benefit from the wide-ranging expertise of our service desk analysts across an array of issues.
As our knowledge grows, we share solutions with you to help prevent interruptions before they happen.
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Keep up to date
- 22Apr
Ricoh acquires software startup natif.ai with advanced AI technology
- 05Apr
Ricoh awarded tenth EcoVadis Gold Rating for sustainability performance
- 27Mar
Ricoh positioned by Gartner® in its 2024 Magic Quadrant™ for Outsourced Digital Workplace Services for fourth consecutive year
- 18Mar
Ricoh advances zero greenhouse gas emissions Scope 1 and 2 to 2040 and strengthens Scope 3 reduction measures