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Service desk
Connecting you with responsive and competent analysts to diagnose your issue quickly and prevent future problems before they happen.
We see your issue as a learning opportunity – we solve the immediate problem and determine the root cause to build stronger, more capable systems.
Flexible solutions
Our service desk solutions are flexible, allowing you to decide which issues you want to manage in-house and which ones you need some expert help for.
Broad proactive expertise
Benefit from the wide-ranging expertise of our service desk analysts across an array of issues.
As our knowledge grows, we share solutions with you to help prevent interruptions before they happen.
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Keep up to date
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24 Mar
Update: Statement regarding the Novel coronavirus (COVID-19)
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19 Feb
Update: Printer Security Program issued to address potential vulnerabilities in some of Ricoh’s printer/PC fax drivers
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06 Feb
Ricoh named a worldwide leader in high-speed inkjet in new IDC MarketScape report
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31 Jan
Ricoh Consistently Awarded Highest Gold Rating in EcoVadis Global Supplier Survey Since 2014