Customer service management
Time isn’t just money. It’s also customer goodwill. No one wants to be on hold for an hour.
Our business process solutions make life easier for your staff and customers. Imagine happier customers.Discover a smarter workplace with our business process solutions
Better processes and automation boost collaboration across your business, and your customers benefit from a first class experience.
Request a consultationFeatures and benefits
- Customise to suit your unique business needs and scale as you grow
- Easy to implement and easy to use software
- Secure and reliable integration with existing enterprise technologies and platforms
- Mobile access for remote workers, field sales and distributed office locations
- Improve customer satisfaction with faster processing, easier access to information and convenient service
- Save time on manual tracking and processing to spend on generating ideas and value
- Generate more business with speedy automation that allows you to process more information, faster
News & Events
Keep up to date
- 07Jul
Ricoh named in TIME World's Most Sustainable Companies of 2025
- 30Jun
Ricoh IM C Series Wins "Best Print Productivity, A3 MFPs" at 'DataMaster' Digital Imaging Awards 2025
- 20Jun
Ricoh Malaysia Partners with Kota Damansara Community Forest for Environmental Sustainability Initiative
- 30May
Ricoh initiates Global SDGs Action Month 2025