Security fix issued to address potential vulnerabilities in some of Ricoh’s printer/PC fax drivers

22 Jan 2020
January 22, 2020
Ricoh Company, Limited.

Ricoh understands the importance of security and is committed to managing its products and services with the most advanced security technologies possible for their customers around the world.

Today, Ricoh released an updated printer driver and security software to address a vulnerability1 (CVE-2019-19363) which may affect some versions of the printer/PC fax drivers used by certain Ricoh MFPs, Printers and Digital Duplicators.

Ricoh is committed to supporting customers across the globe, enabling them to operate Ricoh products equipped with the latest security settings. To minimize potential security risks, Ricoh recommends that customers follow best practices for securely setting up printers or MFPs. Please visit here for details.

Please click here to view the print drivers impacted.

Please contact with your local Ricoh representative or dealer if you have any queries.

Credit for discovery: Yaron Samuel & Or Chechik at Palo Alto Networks and Alexander Pudwill with the assistance of Pentagrid AG.