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  5. Integrated Management System (IMS) Policy and Objective

Integrated Management System (IMS) Policy and Objective

Ricoh (Malaysia) Sdn Bhd certified with ISO 9001 Quality Management System (QMS) and ISO 14001 Environment Management System (EMS) that aims

Policy Statement

Ricoh (Malaysia) Sdn Bhd aims to be the premium business in document management solution towards customer satisfaction and sustainable development

Improving the effectiveness of our Integration Management System, products and service quality

Create quality and environmental awareness to all our employee and public

Observing & complying with all legal and other requirements

Have commitment to the protection of the environment; including conserving natural resources & prevent pollution

Quality Objective:

Customer Satisfaction No. 1

Environment Objective

  • Reduce carbon dioxide emission yearly
  • Reduce paper consumption yearly
  • Enhance corporate social and awareness activities.