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IT Infrastructure Services

Ricoh's IT services provide the comprehensive technical foundation to support high-performing, cost-efficient IT infrastructure, with the flexibility to meet the needs of organisations of all sizes and types.

 

Our customers rely on us to provide consistent support for their IT, communications, imaging and networked device infrastructure. Our dedicated local teams are supported by a network of service engineers in Asia and our industry-leading technology and service centres. This means we can provide the expertise and innovation to support long-term strategic advantage through IT, with the man-power for consistent, proactive maintenance and swift on-site support for even the largest deployments.

 

With Ricoh’s proven track record of enhancing the technology that underpins business operations, you can stay focused on your core activities with the confidence that our team is committed to ensuring the performance of your IT infrastructure and helping you get maximum value from your investment.

 

IT Services

 

Communication Services

Communication Services is a comprehensive suite of services and tools that facilitates an environment of collaboration and communication for our customers. These services include the deployment and integration of unified communication/ collaboration solutions (such as voice & video conferencing, unified messaging, presence management, Interactive whiteboards, digital signage and meeting room management etc).

 

Application Services

Application Services are designed to enable business performance enhancement. Different technology platforms are assessed to recommend a best fit solution integrating our customer's existing systems and work processes. Services include Consulting, Implementation, Customization, Custom Application Development, and Support and Maintenance.

 

Managed Services

Ricoh’s Managed IT Services adds value to our client’s business by ensuring baseline IT functions and infrastructure are in place and effectively managed. These are the functions that any organization, regardless of any specific risk analysis or vertical orientation should be performing. Customers can now reduce their capital expenditure and control their operating costs while focusing on their core services.

 

Data Backup & Protection Services

Data Backup & Protection Services help identify and protect critical business data from internal and external threats by establishing data protection strategy while providing storage optimization to ensure the most cost effective way to store and backup data according to the business needs of our customers.

 

Infrastructure Services

Through the success of Ricoh IT Services, the breadth and depth of our experience has made us a trusted one-stop systems integrator for highly available and fail-safe enterprise-scale solutions. Ricoh provides our customers with an integrated comprehensive menu of IT services and solutions, designing, building and optimizing their IT infrastructure, ensuring their IT investment always meets the demands of their business.

 

Surveillance Services

Ricoh’s Security Surveillance Services provides the infrastructure, video analytics and management tools to help safeguard some of the most important assets in our customer’s environment.

 

IT Network Services

With the increasing use of Cloud, mobile and collaboration technologies, organizations are more reliant than ever on their network for ongoing business productivity and success. We understand that in today’s digital economy, your network provides the critical link that connects your organization's people, customers and information.

 

Ricoh can assist you with a range of networking requirements, including solution design and implementation, access services, ongoing management and maintenance. Our engineers are certified in multiple technologies and will work closely with you to tailor our services to your unique requirements.

 

Data Networking

A range of access, networking and co-location services – fully managed on your behalf.  Find our more

 

MPLS VPN / Internet

An MPLS network for secure and cost effective connectivity.
Secure Internet to your private network, delivering unlimited data and high speeds. Find out more

 

Network and Wireless Consulting

Design and implementation of secure WAN, LAN and wireless solutions that are reliable and resilient. Find out more

 

Why Ricoh?

IT at the heart of business
We understand the important role IT plays in supporting our customers’ operations, and are committed to addressing the challenges they face.


Support for the complete IT environment
We provide a comprehensive range of on-premise and cloud-based IT support services, overseen by our industry-renowned Service Desk resources.


The Ricoh Difference
Learn more about the unique values that underpin our successful track record of supporting information processes, and ensure our IT services are second-to-none.