Skip to main content Skip to first level navigation
Skip to main content First level navigation Menu
Breadcumbs
Main content

IMPORTANT Firmware Update for SP 325SFNw and SP 377SFNwX

05-Jul-2018

IMPORTANT!

 

News: Firmware Update for SP 325SFNw and SP 377SFNwX

 

This update contains bug fixes and enhancements for Ricoh SP 325SFNw and SP 377SFNwX models.

 

It addresses the Scan and FAX issue, which in rare cases, the intended FAX out document could be deleted, sending out previous stored fax document instead.

 

Therefore, to ensure maximum data security protection, we would like to encourage users to update their device with the latest firmware update.

 

Conditions that might trigger this issue:

 

- Firmware version 1.16 or older

- Device was set to ‘store received FAX’ in device memory without printing them out.

- Device was set to ‘forward received FAX’ to a PC folder.

- Network connection was disconnected while forwarding incoming FAX to PC folder.

 

Contact Information

 

Customer Hotline No :- 1-300-88-8228

 

                                                                                                                    *** END ***