 |
Major Applications
- Improve the printing experience for all types of users sending
print jobs to network printers
- Assist IT Managers, Helpdesk and Printer Support personnel
to install, configure, monitor and troubleshoot devices on the
network
Integrating this Solution
- The Administrative module provides automated installation
of networked output devices including Network Interface Card
configuration
- Printing devices can be grouped logically in the Admin module,
for example by department or workgroup, to simplify device management
- Web Status Monitor is available for non-Windows environments
or users who do not wish to install the user client software
- Ability to print directly via TCP/IP eliminating the need
for a print server
- Enterprise
plug-ins available (including: HP OpenView, Tivoli
NetView, Novell NDPS
Gateway, CA Unicenter)
- Software API for SmartDeviceMonitor available (through Ricoh
Developer Program)
About SmartDeviceMonitor
- SmartDeviceMonitor is a network printing utility software
solution that displays the status of connected printers, Multifunctional
products, fax machines, and scanners right from the desktop.
- Printing utility suite consists of two parts: a module for
end-users sending print jobs, and a module for network administrators
supporting printing
- Software installs on a PC and allows monitoring of devices
right from the Windows taskbar
- Simplifies installation, monitoring and management of Multifunctional
products, scanners and other devices
Benefits to Users
- Save steps - Even if you can’t see the printer physically,
SmartDeviceMonitor can…so you can know, before taking that walk
to the printer, if toner is low, if the printer is off-line,
or just busy with other print jobs
- Reduce frustration - If a printer is off-line, the software
can automatically recover and re-direct the print job to a different
device or let the user select another printer to successfully
complete the job
Benefits to Administrators/Support Personnel
- Lower device administration burdens
- Reduce printer related support calls and improve response
time
- Streamline the support of printing at your company
Using SmartDeviceMonitor
- Users monitor the availability and status of devices, as well
as the progress of their own print jobs using an icon in the
taskbar of their desktop PC
- Administrators can see and modify how each connected device
is configured, monitor paper/toner levels, error conditions,
control user privileges and view a detailed log of all devices
accessed by each user or department
|
